Training Calendar 2022

Online Accredited Course 

Family Group Conference Skills Practice 

Co-Ordinator Training

OCN Level 3

We have ongoing programmes throughout the year with different providers. Places are limited.

To find out more email us at NetCare



Accredited Courses

Restorative Mediation in Social Care

Facilitator Training

OCN Level 3


July 6/7/8th - Wirral Full

July 17/18/19th - Stafford Full   

March 3/4/5th & 8/9/10th 2021  Full 

March 24/25/26th & 29/30/31st 2021 Full

April 14/15/16th & 19/20/21st 2021 Full



Mediation is a flexible process that is used to settle differences in a whole range of situations. Often used when the two parties are unable to reach a compromise solution on their own and both perceive themselves as the injured person. 

Restorative meetings are more commonly used when harm has been caused by one party to another. The purpose of the meeting is to assist the person who has caused the harm to have a deeper understanding of the impact their actions have had on person who has been harmed.

Restorative Mediation is a hybrid approach of restorative practices and mediation. It is used when two parties have a deep emotional connection and there is a need to have a difficult conversation that requires listening and understanding from both parties. It involves a range of approaches which include;                                                                                                     

Mediative skills and practices, restorative language, Affirmative statements, Restorative questions3 Way Shuffle approach, Shadow Listening Approach and Meetings of Understanding. 

Training will include; Restorative Ethos, Values and Philosophy, Theories underpinning the process, Processes and skills based practices, Strength Based Approaches, Preparing participants, Remaining Child Focused,   Working with Fears, Tears and Hope, storytelling as a tool, how to work with the energy of resistence, Positions, shift and moving forward plus facitition skills. 

Also included is;

·         Optional 1 x 1.5 hr evening reflective practice webinar on the importance of an apology  

·         Open College Network Accreditation @ Level 3

·         Training and practice materials

·         Telephone/Email/virtual Support with the first mediation


·         Access to further upskilling training including; Restorative Practices, Family Group Conference, Mediation and Negotiation and creative engagement skill

"I wanted you to know just what a difference attending your course has made to me over the past 6 days. The pandemic has hit our service hard in terms of relentless pieces of work – all high profile and carefully scrutinised.

Devoting this time to myself and my own learning has reignited my enthusiasm as well as helping me to see where change is possible. It has been fun and serious all wrapped up together.

I have learned so much from yourself as well as all my colleagues in the group. Our relationships were already good but are now built on much more solid ground.

Thanks again and I cant wait to hear what the rest of the team thinks when they attend".  Judith Beddow, Head of Safeguarding, Birmingham Children's Trust